FAQ's

Welcome to the Meow N Woof Supplies FAQ page! Here, we’ve compiled answers to some of the most common questions we receive. If you have any further inquiries, feel free to reach out to us!

1. What products do you offer?
At Meow N Woof Supplies, we offer a variety of high-quality pet supplies for both cats and dogs, including:

- Food and treats
- Toys and accessories
- Grooming supplies
- Bedding and carriers
- Health and wellness products

Check our Product Catalog for a complete list of items available.

2. How do I place an order?
Placing an order is easy! Just follow these steps:

1. Browse our catalog and choose your desired products.
2. Add items to your cart.
3. When you’re ready to checkout, click on the cart icon and follow the prompts to complete your order.
4. Enter your shipping and payment information to finalize your purchase.

If you experience any issues, please contact our customer service team for assistance.

3. What payment methods do you accept?
We accept various payment methods for your convenience, including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners club
  • JCB
  • PayPal
  • Google pay

4. What is your shipping policy?
We strive to process and ship orders within [1-11 business days (Mon-Fri). Shipping rates and delivery times vary based on your location and the shipping method selected at checkout. 

Free Shipping: We offer free shipping on all orders 
Order Tracking: Once your order has shipped, you’ll receive a confirmation email with tracking information.

5. What is your return policy?
Your satisfaction is our priority! If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure that the items are unused and in their original packaging. 

For more detailed return instructions, please visit our Return and refund page. (https://meownwoof.supplies/policies/refund-policy)

6. How can I contact customer support?
If you have questions or need assistance, our customer support team is here to help! You can reach us via:

Email: info@meownwoof.supplie
Phone: +639177033430

We aim to respond to all inquiries within 24 hours.

7. Do you offer any discounts or promotions?
We periodically offer promotions and discounts to our valued customers. To stay updated on our latest deals, subscribe to our newsletter

8. Do you have a loyalty program?
Yes! We appreciate our loyal customers. Join our loyalty program to earn points with each purchase, which can be redeemed for exclusive discounts on future orders. Sign up during checkout!

Thank you for choosing Meow N Woof Supplies! Your support means the world to us and to the furry friends we serve. 

If you have any more questions or need further assistance, please don't hesitate to reach out!